Terms of service
Effective Date: August 28, 2025
Welcome to Tenovu Supply. By accessing or using our website at [www.tenovusupply.com] you agree to be bound by the following Terms of Service. Please read them carefully.
1. Overview
Tenovu Supply is an independent U.S.-based brand. These Terms of Service (“Terms”) govern your use of our website.
Please note: Our website does not process sales directly. All purchases of Tenovu Supply products are completed securely through third-party marketplaces such as Amazon.com. By purchasing our products, you agree to be bound by the terms and policies of those platforms in addition to these Terms.
If you do not agree, please discontinue use of our site.
2. Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this website. By doing so, you confirm that you meet this requirement.
3. Product Information
We make every effort to display accurate product information, pricing, and availability. However, we do not guarantee that all information is error-free. Marketplace platforms (such as Amazon) are the official source of pricing, promotions, availability, and purchase terms.
4. Orders & Fulfillment
All purchases are processed through Amazon or other authorized marketplaces. These platforms handle order fulfillment, shipping, tracking, returns, and refunds.
Tenovu Supply does not directly process payments or ship products purchased through our Site. For details, please refer to:
- Amazon’s Help & Return Policy
- The applicable marketplace policies if you purchased elsewhere.
5. Returns & Refunds
We do not process returns or refunds through our website. All return and refund requests must be initiated through the marketplace where your order was placed (Amazon).
For more details, please review our [Return & Refund Policy].
6. Intellectual Property
All content on this website including product descriptions, images, logos, and designs is the property of Tenovu Supply or used with permission. You may not copy, distribute, or reproduce our content without express written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Tenovu Supply shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. This includes, but is not limited to, loss of revenue, data, or business.
8. Dispute Resolution
If you have concerns about a product purchased through Amazon or another marketplace, please first follow the resolution process of that platform.
For issues directly related to this website, you agree that disputes will be governed by the laws of the State of California and resolved on an individual basis through arbitration or small claims court. You waive any right to participate in a class-action lawsuit.
9. Privacy
Your use of this website is also governed by our [Privacy Policy], which explains how we collect and use your information.
10. Modifications to Terms
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with the updated effective date. Continued use of the website constitutes acceptance of those changes.
11. Contact Us
If you have any questions about these Terms, please contact us:
📧support@tenovusupply.com