Privacy policy

Effective Date: August 28, 2025

This Privacy Policy describes how Tenovu Supply (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit [tenovusupply.com] (the “Site”) or otherwise interact with us.

By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

2. Information We Collect

a. Information You Provide
We may collect limited personal information when you:

  • Contact us by email or through forms (e.g., name, email address, message details).
  • Subscribe to newsletters or updates.

b. Information Collected Automatically
When you browse our Site, we automatically collect “Usage Data” using cookies and similar technologies. This may include:

  • IP address, browser type, and device information
  • Pages viewed, time spent on the Site, and general browsing behavior

c. Information Related to Purchases
We do not process payments or fulfill orders directly. All orders are securely handled through Amazon.com, which manages payment information, shipping, returns, and customer support. For details on Amazon’s data practices, please see Amazon’s Privacy Policy.

3. How We Use Information

We may use the information we collect for:

  • Responding to your inquiries and support requests
  • Sending newsletters or promotional updates (opt-out anytime)
  • Improving and analyzing our Site performance
  • Protecting against fraud or misuse of our Site

4. Cookies

We use cookies to:

  • Remember preferences
  • Improve site performance and analytics

For cookies used by Shopify (our site host), see: Shopify Cookie Policy
We also honor Global Privacy Control (GPC) signals: Learn More

5. Sharing of Information

We may share limited information with trusted service providers who help us operate our Site (e.g., email, analytics, hosting). We do not sell personal information.

All purchases are covered under Amazon’s order protection and security systems.

6. Children’s Data

Our Site is not directed toward children under 13. We do not knowingly collect their personal information. If you believe a child has submitted information to us, please contact us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your information
  • Request deletion
  • Opt-out of communications or sharing

To exercise these rights, contact us at:
📧 support@tenovusupply.com

8. Data Retention & Security

We keep personal data only as long as necessary to:

  • Respond to inquiries
  • Provide requested communications
  • Comply with legal obligations

We use reasonable safeguards to protect your information, but no system is 100% secure.

9. International Visitors

If you access our Site from outside the United States, please note that your information may be processed in the U.S.

10. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, contact us:
📧 support@tenovusupply.com