Return & Refund Policy

Thank you for shopping with Tenovu Supply. We currently fulfill all orders through Amazon, which means returns and refunds are processed according to Amazon’s return policies.

✅ Returns

If you're not completely satisfied with your purchase, you may return eligible items through your Amazon account within the return window provided by Amazon. Typically, Amazon allows returns within 30 days of delivery, as long as the item is in its original condition.

To initiate a return, please follow these steps:

• Log in to your Amazon account.
• Go to Your Orders.
• Find the Tenovu Pizza Stone Set order and select Return or Replace Items.
• Follow the on-screen instructions to complete the return process.
  
  

💳 Refunds

Once your return is received and processed by Amazon, your refund will be issued to your original payment method. Refund timing may vary depending on your bank or credit card provider.

📦 Damaged or Defective Items

If your item arrives damaged or defective, Amazon’s return process will allow you to request a replacement or refund. We strive for high quality in every order, so if you experience any issues, don’t hesitate to reach out via your Amazon order page.

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Note: All purchases made through our store are currently directed to Amazon, so returns and refunds are managed entirely through the Amazon platform. As we expand, we’ll update our return policy to reflect future fulfillment options.