Frequently Asked Questions (FAQ)

Ordering & Availability

Where can I purchase Tenovu Supply products?
Authentic Tenovu Supply products are available through our official website and our authorized Amazon listings. We do not sell through unauthorized third-party sellers.

Are Tenovu Supply products authentic on Amazon?
Yes. Our products are sold only through our official Amazon store. Any other seller is not authorized.

Shipping & Delivery

How long does shipping take?
Shipping times vary depending on the product and delivery method selected at checkout. Estimated delivery dates are shown before you complete your order.

Do you offer free shipping?
Free shipping may be available depending on your order and delivery method. Amazon Prime members may qualify for additional shipping benefits.

How can I track my order?
Once your order ships, tracking information will be provided through your order confirmation.

Returns & Refunds

What is your return policy?
Returns and refunds follow the policy of the platform where your purchase was made. Please review the return details provided at checkout for your specific order.

What if my item arrives damaged or defective?
If your order arrives damaged or defective, please contact customer support through your order page so the issue can be resolved promptly.

Product Information

Are Tenovu Supply products beginner-friendly?
Yes. Our products are designed to be practical, easy to use, and accessible for all experience levels.

Do your products include instructions or guides?
Many products include helpful instructions or care information. If you need additional assistance, you can contact us directly.

Support & Contact

How can I contact Tenovu Supply?
You can reach us through our Get in Touch page or by emailing support@tenovusupply.com. We’re happy to help with product or order questions.